FAQ

What services does Edgewater Septic & Pump provide?
We offer septic system installation, maintenance, repair, pumping, inspections, and emergency services for residential and commercial properties.
What areas do you serve?
We proudly serve Fairfield County and surrounding CT areas, ensuring prompt and professional service wherever you are.
Do you offer 24/7 emergency services?
Yes, we provide round-the-clock emergency support to address urgent septic or pumping needs. Contact our emergency line at 860-262-3414.

How often should I pump my septic tank?
Most septic tanks should be pumped every 3 to 5 years, but this depends on the size of the tank, the number of people in your household, and your water usage habits.
What are the signs that my septic system needs attention?
Common signs include slow drains, unpleasant odors, pooling water in your yard, or gurgling sounds from your plumbing.
What should I avoid putting down my drains to protect my septic system?
Avoid flushing non-biodegradable items, grease, oils, chemicals, and excessive paper products. Stick to septic-safe cleaning products.

Do I need a septic inspection before buying or selling a home?
Yes, many states and lenders require a septic inspection as part of the property transaction process. Even if not required, it’s a smart step to ensure the system is functioning properly.
Can you repair or replace damaged septic systems?
Yes, we offer comprehensive repair and replacement services, including drain field repairs, tank replacements, and more.

How do I know if I need a new septic system?
A system that frequently fails, is outdated, or cannot handle your household’s waste capacity may need replacement. We offer free consultations to assess your system.
How long does it take to install a septic system?
Installation timelines vary based on the size of the system and property conditions.

How much does it cost to pump my septic tank?
Pricing varies based on tank size and location. Contact us for a quote.
Do you offer financing or payment plans for larger services?
Yes, we discuss term options.
Are there additional charges for emergency services?
Emergency services may incur additional fees, depending on the time and complexity of the job.

How can I prevent septic system issues?
Regular pumping, using water efficiently, and avoiding harmful products can extend the life of your system.
What happens if my septic system fails?
A failing system can lead to environmental contamination and health hazards. Contact us immediately for an assessment and repair.

How do I schedule a service?
You can schedule a service by calling us at 203-571-9919, filling out our online request form, or emailing us at Service@EdgewaterPump.com.
What information do I need when booking a service?
Please provide your address, the type of service needed, and any specific concerns or symptoms you've noticed.
How quickly can you respond to service requests?
We strive to respond to routine requests within 1-2 business days and offer same-day service for accepted emergencies.